Frequently Asked Questions
How long will it take for my furniture to arrive?Our normal lead time is 8-12 weeks. A typical order starts when you place a deposit. We fax the order to our Amish builders, who add it to their production queue. Quality woodworking takes four to six weeks. Once the item(s) are built, they are shipped to our finishing shop to be stained and varnished. After the varnish has cured we drive the Plain and Simple truck to Indiana to load up all the orders ready to go. That's when we will call you to arrange a time for delivery.
Are you Amish?We are not Amish. We are Mennonite, which is a particular tradition within Christianity that has common roots with the Amish. Our store is part of an intentional Christian community, in which our members share a common life including worship, finances and decision making. We are grateful that our business provides us with an opportunity to know and interact with our Amish brothers and sisters in Christ.
Why is your showroom so small?Plain and Simple is our name and also our business philosophy. We prefer to keep our business located within walking distance of our homes and we like to keep our overhead relatively low. Over our ten years in business we have discovered that our customer base prefers the chance to design their items from the ground up. Made-to-order items cannot be stocked in a large warehouse!
Do you offer financing?No we do not. We accept all major credit cards as well as cash/check. We take a 50% deposit when an order is placed and we collect the balance upon delivery.
How do I take care of the furniture?You can ensure that your new furniture will last for years and generations to come through proper care and use. The following is a list of simple tips to keep your furniture beautiful.
- Try to place your furniture away from heat sources (radiator, fireplace, heating vent, prolonged direct sunlight).
- Monitor the humidity in your home. The ideal range for wood furniture is between 35-45% humidity. This detail will help to minimize gapping and splitting that are the result of an uncontrolled environment. Seasonal gapping is a normal occurrence.
- Protect your furniture by using coasters under sharp objects, trivets for hot or cold serving dishes. Store table leaves is a similar environment to that of the table (not in a damp basement, for example).
- Routine cleaning: Dust often, along the direction of the grain with a soft cloth - this removes everyday abrasive particles from the surface. If you need to clean with a soap, we recommend a mild soap like Murphy’s Oil brand. Using a damp rag to apply, and then wipe immediately with a soft, dry cloth. We caution against the use of wax or silicone polishes. The finish on your furniture is already heat and moisture resistant, and does not need additional polish.