“I have worked with Plain and Simple the past two years. We purchased a new home in Evanston and the crew at Plain and Simple has been great in helping us furnish the new home. The builders they work with are top-notch and the quality beats my expectations each time a new piece is delivered. We’ve had our dining room, home office and one of the spare bedrooms furnished by Plain and Simple and couldn’t be happier! We have a few more rooms to do and look forward to working with Josh, Adam and the crew!”
“I love the chairs. They are exactly what I was looking for. I addition to looking great, they are extremely comfortable.”
“I had the most wonderful experience with your fine salesperson Adam, yesterday. Picking out a dining room table and chairs was proving a daunting task for me, given all of the many options. Immediately upon entering the store, I was met with a genuine smile and offer to help. From there Adam helped make my decisions painless and actually enjoyable! He was so helpful, offering options and suggestions – it was just what I needed. He wasn’t overbearing, but rather supremely helpful. Had he not been so knowledgeable I may have walked away frustrated and empty-handed. Stores need more like him. He is one in a million. The furniture is beautiful and well crafted AND made in America. I will definitely be back.”
“I think that we have a piece of Plain and Simple furniture in nearly every room in our house – and we could not be happier with them.”
Dear Plain and Simple Owners
“We recently purchased a dining room table, sideboard, chairs and a recliner from your store and wanted to write to thank you. We were very impressed by the attentive service we received every step of the way, from ordering, to delivery and follow-up. You really listened to us as we expressed our desires for particular design features and helped us envision how best to customize the furniture to fit our tastes. We had been shopping around for furniture for some time, and we were impressed by the time you took to learn about our needs, and by your expert advice on design aesthetics and comfort. When the furniture was delivered, the unpacking and set up was smooth and professional. We were also pleasantly surprised to receive your follow up call several weeks later, to make sure we were happy with what we received. (We have never received any such calls when we purchased furniture at department stores–you really go the extra distance!).
We have long admired the fine craftsmanship and quality of the furniture you sell and are tremendously pleased with our purchase. Everyone who visits our house raves about the furniture, and so do we. The furniture is even nicer than we’d envisioned! We know we will be using it happily for many years to come, and fully expect our daughter to use it with her family when she is grown. Thank you again for everything. We will be recommending you to friends and returning the next time we need new furniture!”
Kathleen and Peter
Dear Plain and Simple:
“Over the course of the past several years, it has been my pleasure to work with your staff on several furniture purchases for our home. As you may recall, I walked into your storeroom one day to look around, and left having purchased a beautiful dining room table. The table was meant to be a Christmas gift for my wife, and you graciously agreed to deliver and set up the piece in our home while we were away. My wife still maintains it was the best surprise she’s had; needless to say, she loved the style, beauty and workmanship of the table. It has since become a centerpiece of our home. Our guests have always been impressed with the table, testified to by the fact that two of them have since purchased dining room furniture from your company. The furniture itself is the best advertisement for your business.
Having been impressed with the table, and also with the impeccable service you provided, we have gone on to purchase additional items of furniture from your company. In both instances, the service has been kind and knowledgeable, appropriate for the superior quality of the furniture you sell. Not only were your producers able to create bar stools for our kitchen that matched the table (these were not an item that had been previously made), but your company was again able to deliver furniture – a bed, in this case – to our home while we were away. All the furniture has been beautiful, well made and is standing up well in spite of our having very young children in the house.
We are happy to recommend your company to our friends, colleagues and families. The furniture your company sells is unique, and incredibly well made. The beauty of the materials and the flawless finish on the wood is of the highest quality. To put it most succinctly, the furniture pieces you sell are not only supremely functional, but are examples of artistic expression on style and craftsmanship. As much as an oriental rug can be a work or art to be handed down to future generations, the furniture you sell will likely survive for generations in the homes of the families who purchase from you. And it should lastly be said that the personal service you provide makes the experience of purchasing as satisfying as the purchases themselves.”