Personal Attention

Plain and Simple Amish Furniture provides a comfortable and generally relaxed atmosphere for you to browse, lounge, and shop for heirloom quality, solid hardwood furniture produced in the Midwest. Three of the store's owners work closely with the operations of the store, assuring you of knowledgeable and flexible staff with which to fill your furniture needs. Our owners and sales staff are available to you in the store and by phone, email, and home visits as needed to consult with you and determine how your desires can best be fulfilled.

 

 Customizing and Design development

Do you see a piece of furniture that you want but it just will not quite fit in that space in your home you are shopping for? Have you seen a piece of furniture somewhere else that you can't find now or is no longer available? Do you have an idea for a piece of furniture that is unique in size or function?

Our staff can assist you with each of these problems. Many catalog pieces can be custom modified by the original producers. If not, we have other producers who specialize in custom and one of a kind furniture.

One of our staff members will sit down with and discuss your particular needs and desires. If it is to modify a standard piece, often our sales persons can write up the changes in design and confirm with a producer if the changes can be easily made.

For custom pieces, built-in units, and complex designs, Josh will meet with you, discuss your ideas, make a drawing for you to review and approve. Once approved, we can get a price quote from a producer for you so you can make your decision.

Delivery

Plain and Simple Amish Furniture can arrange for delivery of all your purchases from the store showroom and from the producers. Most of the time, one of our owners will be present on delivery--not many stores can say that!  Standard delivery includes delivery to and final placement of the furniture in your home. For locations in within 20 miles of our store, the delivery fee is 5% of the purchase price, $45 minimum. For locations beyond that, additional fees may be required. 

Long distance shipping options are also available.  Pack-Ship USA , a company based out of Indiana and specializing in Amish furniture, handles most of these deliveries for us.  

Custom Sewing and Upholstery

Nina is an experienced seamstress who can customize chair cushions, doll clothes, and other projects, including some quilt repairs. If you have an idea involving fabric, let Nina know and she will be glad to work out the details with you. Vogue Fabrics is right across the street from Plain and Simple Amish Furniture, offering a vast selection of fabrics and making the choice of your preferred fabric easy and convenient.

Take-Home Samples and Materials

Plain and Simple Amish Furniture has a limited supply of stain and fabric samples, as well as packing blankets and other materials that may be useful for you in selecting the finishes of your order or safely transporting your items home. These samples and materials may be borrowed for a brief time. A $25.00 deposit is required for taking these materials with you. The deposit will be returned to you upon the return of the items.

Care and Maintenance of Your Fine Furniture Finish

Most of our finishers use Conversion Varnish unless the customer asks for something different. Conversion Varnish is the most commonly used finish in the high-end furniture market. When properly applied and cared for, the beauty of your furniture's finish will be enjoyed for many generations. Conversion Varnish has excellent resistance to foods, beverages and common household chemicals. However, to maintain the beautiful appearance of your furniture a few care guidelines must be followed.

  • Limit direct sunlight exposure as much as possible. Over exposure can cause a change in the appearance of your furniture's finish.

  • Excessive use of furniture polish can cause moisture from a beverage can or glass to leave a milky white ring on the surface of the wood.

  • Do not use cleaners containing bleach.

  • Avoid cleaners with abrasives, as they may scratch the finish. They often have sand in them

  • Do not allow cleaners containing ammonia to come in contact with your furniture finish. Ammonia may turn oak black and painted pieces yellow.

  • Excessive exposure to smoke will cause the finish to yellow.

  • Dyes and inks may discolor the finish. The ink and dyes from newsprint and plastic bags may penetrate into the finish when moist.

  • Conversion Varnish offers a very hard mar-resistant surface, but like any finish may still be scratched or damaged if not cared for properly.

  • It should be noted that your new conversion finish does not achieve its maximum performance properties for at least 30 days from the time it was finished. This is based on maintaining a temperature of at least 70 degrees.

Cleaning Guidelines

Generally a soft damp cloth followed by a dry cloth is all you need to clean the finish. If a cleaner is required, use only a very mild soap (such as Murphy's Oil Soap) and wipe dry. A high quality furniture polish may be used occasionally. Apply with a soft cloth following manufacturer instructions.

Our Warranty Policy

Plain and Simple offers a warranty covering defects in workmanship, material, and construction of our furniture for a period of two years. If a defect is found during that period, we will either repair or replace the defective item, or substitute a different item.  The final decision is at the discretion of Plain and Simple.  Our warranty is valid only where customer maintains a humidity level in the range of 35%-45%.  Within that range, and especially outside of that range, splitting of wood should not be considered a defect, but rather appreciated as an inherent characteristic of solid wood.  Nevertheless this warranty will cover splitting of wood that occurs within two years and within the specified humidity range.  Our warranty is not transferable to another owner.  

Damage and Repair

Small marks, dents, and scratches are normal for hardwood and will occur over the lifetime of your furniture, perhaps including the time of shipping and delivery.  Our goal is that you receive your furniture in perfect condition and we take responsibility for all damage that may occur while it is in our possession.  At our discretion we may perform touch up or make repairs ourselves or  send the furniture to our builders/finishers for the work.  In some cases we may seek to negotiate a discounted price for an item with minor imperfection. 

Damage done to the furniture after delivery is the responsibility of the customer.  We will do what we can to help you with minor repairs, touch up, etc. for free or a nominal charge depending on the issue.  On rare occasions we may send items back to the builder for repair.  Shipping and repair charges will apply in these cases.  Plain and Simple is in no way responsible for and will not make repairs on furniture not originating from our store.